Fulfillment Services

From Start to Finish, We Can Manage your Project.

Your marketing project is a significant investment of your time and energy, and it deserves to be completed flawlessly. Fortunately, PIP has an extensive track record of working with businesses of all sizes throughout the United States by offering comprehensive fulfillment services.

Our range of fulfillment services includes printing, storage, assembly, and worldwide shipping to multiple locations on a predetermined schedule or on-demand. If you require an automated mailing program that distributes products on a regular basis or a high-end sales kit that needs delicate handling during assembly, PIP is here to help.

While it may not be the most thrilling aspect of marketing, fulfillment services are a crucial component of every successful marketing campaign. After spending resources on design and production to get everything just right, entrusting your job to a creative partner who understands scheduling, deadlines, and attention to detail is critical. At PIP, we are committed to ensuring that your marketing materials are handled with care and delivered promptly and efficiently.

Our fulfillment services include:

• Pick and pack fulfillment
• Return processing
• Product fulfillment
• Secure online order processing
• Marketing/sales kit packaging
• Fulfillment warehousing
• Promotional product distributions
• Gift and awards fulfillment
• ...and more

For the highest standards in fulfillment and friendly service, you’re in the right place.

Why Partner with PIP

PIP brings more than 60 years of experience to businesses looking for a dependable resource for print, marketing, and brand-building projects. That experience gives us an advantage when fulfillment involves more than placing an off-the-shelf product in a box. We understand how design, printing, promotional products, signage, packaging, inventory, and distribution fit together. Instead of coordinating with separate providers for each stage of a project, you can work with one resource to take your idea from initial planning through production and final delivery.

Our team stays informed about new technologies and marketing innovations, so we can help you find practical ways to improve your fulfillment process. Depending on your program and technology requirements, fulfillment workflows can also be coordinated with online ordering systems and branded customer portals.

We look beyond the standard fulfillment order to understand what you are trying to accomplish. As your fulfillment partner, we provide personalized solutions that will support your business while delivering on service, speed, and quality.

Custom Fulfillment Services We Provide

PIP can tailor fulfillment around the specific materials your business needs to distribute. Our capabilities can support a variety of marketing, sales, employee, and promotional programs.

• Kitting and box assembly: Combine multiple products or materials into ready-to-ship packages. This can include sales kits, welcome kits, promotional packages, event materials, recurring boxes, or other multi-item shipments.
• Custom packaging: Turn delivery into another opportunity to reinforce your brand. Depending on your project, packages can incorporate branded materials and organized presentation elements that create a more polished experience when recipients open them.
• Inserts and personalized collateral: Add brochures, cards, instructions, promotional offers, location-specific materials, or personalized collateral to selected orders. Different inserts can be assigned according to campaign, audience, product, or destination.
• Integrated print and direct mail: Fulfillment does not have to operate separately from your broader marketing strategy. PIP can help coordinate printed collateral and direct mail with other campaign materials so multiple components work together.

These custom fulfillment services can be adjusted for one-time initiatives, seasonal campaigns, ongoing programs, or recurring distributions.

How Custom Order Fulfillment Works in Our Fulfillment Network

PIP can help manage the full fulfillment process, from receiving an order to picking, packing, and shipping it. Requests may enter the fulfillment network through an online ordering system, automated notification, or email. From there, orders can be reviewed, approved, or routed based on inventory, location, campaign, or other requirements.

Unlike standard pick-pack-ship fulfillment, custom fulfillment services can accommodate requirements such as special packaging, personalized materials, and unique shipping rules.

Onboard Locations and Assign Products

Start by registering participating locations and assigning clear names or identification numbers. Products can then be mapped by SKU and assigned to specific offices, franchises, customer groups, or campaigns. Consistent naming conventions make orders easier to track and manage.

Process and Route Fulfillment Requests

Fulfillment requests can be received through automated integrations or email-based workflows. Orders may be accepted, held, rejected, or redirected according to established rules. 

Maintain Inventory Visibility

Regular inventory updates help keep stock information accurate. Businesses can establish backup inventory locations for urgent orders and use dashboards or reports to monitor quantities, order activity, and products that may need replenishment.

Frequently Asked Questions About Custom Fulfillment Services

What is a fulfillment service?

A fulfillment service handles activities associated with preparing and distributing orders or materials. Services can include inventory storage, order processing, picking and packing, kitting, shipping, returns, and reporting. Custom fulfillment adds specialized workflows, packaging, assembly, personalization, or distribution requirements to the standard process.

How do I assign products to a custom fulfillment program?

Products are typically identified using SKUs or another consistent naming system. Those products can then be assigned to specific locations, customer groups, campaigns, or ordering programs. PIP can work with you to organize products and establish a process that makes fulfillment requests easier to manage.

When does custom order fulfillment become necessary?

Custom order fulfillment can be useful when your orders require more than straightforward picking and shipping. For example, you may need it when assembling sales kits, adding personalized collateral, using branded packaging, distributing different materials to different locations, or coordinating recurring campaigns. It can also benefit businesses whose internal teams are spending too much time managing fulfillment.

How do returns affect inventory and invoicing?

The way a return affects inventory and invoicing depends on the program, the condition of the returned materials, and any handling requirements. Establishing clear return procedures at the beginning of a fulfillment program helps keep inventory records and costs easier to track.

Simplify Fulfillment with PIP

Your fulfillment process should make it easier to grow your business. If your current process is taking too long, PIP can help. We can develop a fulfillment solution around your specific needs, whether you need to distribute marketing materials or assemble sales kits.

Our custom fulfillment services give you the flexibility to manage projects that go beyond basic pick, pack, and ship. We can help coordinate printing, packaging, storage, order processing, and distribution so your materials move efficiently from production to their destination.

Ready to make fulfillment easier? Request a quote from PIP today and discover how our custom fulfillment services can help you save time, streamline distribution, and keep your marketing materials moving.