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Fulfillment Services

Pulling out all the stops.

From Start to Finish, We Can Manage your Project.

Your marketing project is a significant investment of your time and energy, and it deserves to be completed flawlessly. Fortunately, PIP has an extensive track record of working with businesses of all sizes throughout the United States by offering comprehensive fulfillment services.

Our range of fulfillment services includes printing, storage, assembly, and worldwide shipping to multiple locations on a predetermined schedule or on-demand. If you require an automated mailing program that distributes products on a regular basis or a high-end sales kit that needs delicate handling during assembly, PIP is here to help.

While it may not be the most thrilling aspect of marketing, fulfillment services are a crucial component of every successful marketing campaign. After spending resources on design and production to get everything just right, entrusting your job to a creative partner who understands scheduling, deadlines, and attention to detail is critical. At PIP, we are committed to ensuring that your marketing materials are handled with care and delivered promptly and efficiently.

Our fulfillment services include:

  • Pick and pack fulfillment
  • Return processing
  • Product fulfillment
  • Secure online order processing
  • Marketing/sales kit packaging
  • Fulfillment warehousing
  • Promotional product distributions
  • Gift and awards fulfillment
  • ...and more

For the highest standards in fulfillment and friendly service, you’re in the right place.

Pick and pack fulfillment

  • Product fulfillment
  • Marketing or sales kit packaging
  • Promotional product distribution
  • Gifts and awards
  • Training materials
Packages rolling in a shipping department

WAREHOUSING

  • Online order processing
  • Inventory control
  • Returns processing
  • Storing, packing, shipping
Warehousing and packaging section
Boxes awaiting to be shipped
Overhead shot of a very busy warehouse
Stacks of mailers in a truck

Why Partner with PIP

PIP brings more than 60 years of experience to businesses looking for a dependable resource for print, marketing, and brand-building projects. That experience gives us an advantage when fulfillment involves more than placing an off-the-shelf product in a box. We understand how design, printing, promotional products, signage, packaging, inventory, and distribution fit together. Instead of coordinating with separate providers for each stage of a project, you can work with one resource to take your idea from initial planning through production and final delivery.

Our team stays informed about new technologies and marketing innovations, so we can help you find practical ways to improve your fulfillment process. Depending on your program and technology requirements, fulfillment workflows can also be coordinated with online ordering systems and branded customer portals.

We look beyond the standard fulfillment order to understand what you are trying to accomplish. As your fulfillment partner, we provide personalized solutions that will support your business while delivering on service, speed, and quality.

Custom Fulfillment Services We Provide

PIP can tailor fulfillment around the specific materials your business needs to distribute. Our capabilities can support a variety of marketing, sales, employee, and promotional programs.

  • Kitting and box assembly: Combine multiple products or materials into ready-to-ship packages. This can include sales kits, welcome kits, promotional packages, event materials, recurring boxes, or other multi-item shipments.
  • Custom packaging: Turn delivery into another opportunity to reinforce your brand. Depending on your project, packages can incorporate branded materials and organized presentation elements that create a more polished experience when recipients open them.
  • Inserts and personalized collateral: Add brochures, cards, instructions, promotional offers, location-specific materials, or personalized collateral to selected orders. Different inserts can be assigned according to campaign, audience, product, or destination.
  • Integrated print and direct mail: Fulfillment does not have to operate separately from your broader marketing strategy. PIP can help coordinate printed collateral and direct mail with other campaign materials so multiple components work together.

These custom fulfillment services can be adjusted for one-time initiatives, seasonal campaigns, ongoing programs, or recurring distributions.

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How Custom Order Fulfillment Works in Our Fulfillment Network

PIP can help manage the full fulfillment process, from receiving an order to picking, packing, and shipping it. Requests may enter the fulfillment network through an online ordering system, automated notification, or email. From there, orders can be reviewed, approved, or routed based on inventory, location, campaign, or other requirements.

Unlike standard pick-pack-ship fulfillment, custom fulfillment services can accommodate requirements such as special packaging, personalized materials, and unique shipping rules.

Onboard Locations and Assign Products

Start by registering participating locations and assigning clear names or identification numbers. Products can then be mapped by SKU and assigned to specific offices, franchises, customer groups, or campaigns. Consistent naming conventions make orders easier to track and manage.

Process and Route Fulfillment Requests

Fulfillment requests can be received through automated integrations or email-based workflows. Orders may be accepted, held, rejected, or redirected according to established rules. 

Maintain Inventory Visibility

Regular inventory updates help keep stock information accurate. Businesses can establish backup inventory locations for urgent orders and use dashboards or reports to monitor quantities, order activity, and products that may need replenishment.

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Frequently Asked Questions About Custom Fulfillment Services

What is a fulfillment service?

A fulfillment service handles activities associated with preparing and distributing orders or materials. Services can include inventory storage, order processing, picking and packing, kitting, shipping, returns, and reporting. Custom fulfillment adds specialized workflows, packaging, assembly, personalization, or distribution requirements to the standard process.

How do I assign products to a custom fulfillment program?

Products are typically identified using SKUs or another consistent naming system. Those products can then be assigned to specific locations, customer groups, campaigns, or ordering programs. PIP can work with you to organize products and establish a process that makes fulfillment requests easier to manage.

When does custom order fulfillment become necessary?

Custom order fulfillment can be useful when your orders require more than straightforward picking and shipping. For example, you may need it when assembling sales kits, adding personalized collateral, using branded packaging, distributing different materials to different locations, or coordinating recurring campaigns. It can also benefit businesses whose internal teams are spending too much time managing fulfillment.

How do returns affect inventory and invoicing?

The way a return affects inventory and invoicing depends on the program, the condition of the returned materials, and any handling requirements. Establishing clear return procedures at the beginning of a fulfillment program helps keep inventory records and costs easier to track.

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Simplify Fulfillment with PIP

Your fulfillment process should make it easier to grow your business. If your current process is taking too long, PIP can help. We can develop a fulfillment solution around your specific needs, whether you need to distribute marketing materials or assemble sales kits.

Our custom fulfillment services give you the flexibility to manage projects that go beyond basic pick, pack, and ship. We can help coordinate printing, packaging, storage, order processing, and distribution so your materials move efficiently from production to their destination.

Ready to make fulfillment easier? Request a quote from PIP today and discover how our custom fulfillment services can help you save time, streamline distribution, and keep your marketing materials moving.

Customer Reviews

Average:
4.9 of 5 stars
Review us on Google

Jake Richardson

Joe King of PIP Marketing Signs Print was phenomenal in handling a very important vinyl order for me. I am currently launching a brand in the south of France, and just three days before my departure from the U.S., my vinyl contractor fell through. I was in urgent need of a rush order from a local business that offered in-store pickup. After calling PIP Zionsville to explain my situation, Joe immediately stepped in, shared his email, and processed my entire order within 24 hours. Despite the tight turnaround, the final product exceeded my expectations and turned out even better than I imagined. I rarely leave reviews, but this one is well deserved. I feel lucky to have found a reliable service provider in Indiana that I can count on for future projects. Thank you, Joe and the PIP Marketing team!

Holly Rice

PIP is always our go-to for printing needs. They offer consistently great quality, timely delivery and wonderful customer service. Shout out goes to Joe King for his efficient and friendly service.

Zachary Byland

The online portal works great. The team asked questions when my directions weren't clear, to make sure what I got was correct. The gentleman who checked me out was professional and courteous. Just a great experience.

Rita S

Joe was very responsive and helped me think through a couple of things to ensure my cook book looked great at the end.

Earl Bowers

My go to guys for all my marketing needs , shirts , jackets signs etc etc . I’ve been using them for 11 years now everyone is friendly they communicate well and customer service is great

PRECISION RINGS PURCHASING

With PIP Marketing, Signs & Print you receive the full package deal! Excellent Customer Service (very attentive with quick response) and Exceptional Product Outcome.

Omar Flores

I was able to handle everything remotely—from the request, payment, and testing. I needed to print some files for an event I had in the city, and being able to take care of it in advance before I arrived was a huge help. I’m very happy because communication was always fast; it can be overwhelming when someone takes too long to reply to an email, but Joe was always attentive and responded as quickly as he could. Thank you very much for all your help. I will definitely continue using your services.

Lynsey Priller

the stickers we order are placed on the side of trucks and spend a lot of time in the elements and still hold up great after awhile. This is our 2nd order with PIP and it took me less than a minute to call and place the same order, I love the simple process. Everyone there is so friendly as well.

Rhonda Parker Taylor

PIP/DYNAMark Printing recently completed a run of 500 books for me with perfect binding, and I couldn’t be more pleased with the results. The quality of the finished product exceeded my expectations—clean, professional, and durable. They delivered everything at a reasonable price while maintaining excellent attention to detail. I truly appreciate their efficiency, quality workmanship, and great customer service, and I would happily use them again for future projects.

Million Air Indianapolis

Tom is a pleasure to work with! Extremely helpful, communicative AND fast. We never have issues with his product or level of service. Would 10/10 recommend!

Michele Sullivan

The team at DynaMark Printing is outstanding! Their high level of professionalism paired with their friendly customer-focused approach is what makes them an exceptional organization to meet all your printing and design needs.

J H

For printing of a municipal report: Great print quality and great customer service. PIP was very fast and helpful with advice to get the best quality from my graphics.

Michele Sullivan

The team at DynaMark Printing is outstanding! Their high level of professionalism paired with their friendly customer-focused approach is what makes them an exceptional organization to meet all your printing and design needs.

Andrew Spohn

PIP Marketing, Signs, Print was helpful, fast, and affordable. I definitely recommend their printing services.

Kristine Young

Close to where I work. Easy to submit online. Always friendly service!! Thanks, PIP💙

Chris Diaz

Stopped by their store to have one of my custom sports designs printed off. Joe did an excellent job answering all of my questions and straightening out all the details. The other staff & personnel were friendly and accommodating. The finished product could’ve been slightly better but, all things considered, it met my expectations.

Holly Rice

Customer service was excellent -- thanks to the great services of Joe King and his installation team. Friendly, knowledgeable and very helpful. We are so pleased with the end result of our sign in the front of our building. We will definitely be calling on PIP and your great team in the future.

Gretchen Helms

I cannot say enough about the professionalism and level of service provided. They are not vendors to us they are partners. Over and above expected service with suggestions for improvement and new ideas. Thank you!

Mia Lee Roberts

Nanette is always great to work with. She responds very quickly to calls and emails. Great quality products.

Tom Dorsey

Staff was very helpful in making my final design considerations.

Courtney Jaynes

PIP has always provided my company with the best products, fair pricing, and the most amazing customer service. When I am running low on a product we need, I send Nanette a quick email and she is always on it immediately! Thank you for the great service… always!

Eric Scudder

PIP on Penn in Carmel are absolutely the best team I have worked with in getting my client's materials put together. They are knowledgable and always provide the easiest and most cost-effective pathway forward. Bud and his team are extremely capable and forward thinking. I prefer to use this location above all others due to their devotion to quality work and never having a error (over a 12 year span). I always recommend them as the primary "go to" service bureau for all my work. I never hesitate to contact them to figure out my best next steps to work in print, signage and promotional projects for my clients. They are competitively priced and always keep their eye on budget. You can do much worse with other teams. They are simply the best group in Indy!

Total Lawn Care Inc. An Organic Approach

We work with Helen at PIP and when we have a need for printed material or specialty items she gets the ball rolling and takes care of the little things we do not think about.

May Grande

Excellent experience. Quality printing with very accommodating service! Thank you.

Bill McAfee

Staff very helpful in setting up the job to obtain best pricing. Job completed ahead of requested date.

Total Lawn Care Inc. An Organic Approach

We work with Helen at PIP and when we have a need for printed material or specialty items she gets the ball rolling and takes care of the little things we do not think about.

TJ Proctor

Nanette is wonderful to work with and we always send our copy projects to her.

Heather Garcia

Excellent quality printing with very personalized service! Fantastic experience!

Gabriella Potter

I am always greeted with a smiling face. Print quality on all materials is immaculate. The entire place is spotless and organized, and my orders are ready on time. Couldn't ask for a better place to do business with.

Toni Short

Excellent customer service. Very professional and proficient! I highly recommend them!

Trinity Snowberger

They did a lovely job with my business cards for work at Indiana Steel Fabricating.

Lori Harmon

The store I used was quick and efficient. I did not give them a lot of time and they still came through for our company.

Adca Account

We have used Pip for our club newsletters. The quality has always been great and the people have been more than great. Nanette has gone way above more than once.

Hannah Strickler

PIP was wonderful. They helped me with a large-sized printing project that other competitors were unable to fulfill. Their customer services was also amazing! Definitely would work with them again.

Ron Brown

I've had the pleasure of dealing with Pip printing since first starting my business. I have nothing but good things to say, from needing things fast to helping me design a letter head. I'm happy to say 13yrs of business with Pip and that's where my loyalty will stay.

Lisa Johnson

PIP printing did a great job! The colors were vibrant and the quality was fantastic! They communicated with me well and were very accommodating for what I was wanting.

Bailey Black

PIP Marketing has excellent customer service that is reliably responsive and eager to get the work done well. They offer high quality prints at competitive prices, including you every step of the way. They don't sacrifice quality even when meeting tough deadlines. I am very thankful for their kindness and professionalism!

Scott Devers

Nanette and her team are always professional and dependable. Their service is second to none.

Martha Lamey

I went to pip printing to have them update evacuation plans for my building .They came out great .I had specific things that needed added to them . Their expertise was amazing .There were no flaws in them. I would recommend them for any business printing that needs done.

Patrick Mazelin

I use them A LOT! They are quick, professional, and friendly. But mostly QUICK! I would give them an A+ for my requests for the last .3 years or more!

Chris Cox

It’s nice having someone so close to our office who can take care of our orders quickly. Great customer service and great products. Thanks Nanette!

Paul Woodworth

PIP does a phenomenal job for our business card needs. Fast response, great service, no need to improve anything. Thanks!

Tod Parker

Excellent service and fast turn-around time. :-)

Lyzzete Avila

Have been working PIP for a few months and their service and turn around time is on point. Will definitely recommend them.

Bailey Black

PIP Marketing has excellent customer service that is reliably responsive and eager to get the work done well. They offer high quality prints at competitive prices, including you every step of the way. They don't sacrifice quality even when meeting tough deadlines. I am very thankful for their kindness and professionalism!

Jennifer Meleshko

I just want to take a second and thank the staff @ PIP for the amazing customer service and awesome banner they made for us. If you are looking for Printing PIP is the place to go.

Patrick Mazelin

I use them A LOT! They are quick, professional, and friendly. But mostly QUICK! I would give them an A+ for my requests for the last .3 years or more!

Scott Cannon

Top Notch service and quality. We've used them on many occasions and have always been pleased with their product. They have done several printing projects for us in large and small formats, from Plans and Bound Specs to Presentation Graphics on foam core. Everything we've given them has always been completed in a timely manner and done with superior quality at a more than fair price compared to the quotes I've been given from any of their local competition. Give Nanette a call. She and her team are a pleasure to deal with.

Phoenix Design Concepts

A wonderful printing company, very helpful, knowledgeable, and always follows up on order to ensure the highest quality of customer satisfaction!

ShrinkDavid 1982

Great experience. They created signs for my practice. Very professional and friendly!

Derek Torrico

Great company! Has always done an amazing job for us.

Larry Whitmore

I had great experience with this NorthWestside PIP! The owner advised me for a color four page program for our high school reunion program. Fellow classmates are treating it like a treasured memento now! Simply put, we were overwhelmed with the quality of the program they made for us!

Alison Hanscom

Nanette was super helpful in helping complete our somewhat last minute request. Our banner and signs came out great! We would use again for sure.

Dave Eastman

PIP's printing services are always top shelf, great value, done on time and well. They are very responsive and eager to get every project right

Gayelyn Douglass

My experience with PIP Printing was fantastic. Not only did they send emails on every step to make sure the cards were perfect but their business ethics are solid. They made right on a order miscommunication. That right there is what will keep me loyal to a business. 10/10 Ferrell Transportation Inc.

PIP Indianapolis Zionsville

7210 Zionsville Road
Indianapolis, IN 46268-2165

Business Hours

  • Monday: 8:30 AM - 4:30 PM
  • Tuesday: 8:30 AM - 4:30 PM
  • Wednesday: 8:30 AM - 4:30 PM
  • Thursday: 8:30 AM - 4:30 PM
  • Friday: 8:30 AM - 4:30 PM
Indianapolis, Indiana Location