Skip to content
PIP Home
Products & Services

Fulfillment Services

Pulling out all the stops.

From Start to Finish, We Can Manage your Project.

Your marketing project is a significant investment of your time and energy, and it deserves to be completed flawlessly. Fortunately, PIP has an extensive track record of working with businesses of all sizes throughout the United States by offering comprehensive fulfillment services.

Our range of fulfillment services includes printing, storage, assembly, and worldwide shipping to multiple locations on a predetermined schedule or on-demand. If you require an automated mailing program that distributes products on a regular basis or a high-end sales kit that needs delicate handling during assembly, PIP is here to help.

While it may not be the most thrilling aspect of marketing, fulfillment services are a crucial component of every successful marketing campaign. After spending resources on design and production to get everything just right, entrusting your job to a creative partner who understands scheduling, deadlines, and attention to detail is critical. At PIP, we are committed to ensuring that your marketing materials are handled with care and delivered promptly and efficiently.

Our fulfillment services include:

  • Pick and pack fulfillment
  • Return processing
  • Product fulfillment
  • Secure online order processing
  • Marketing/sales kit packaging
  • Fulfillment warehousing
  • Promotional product distributions
  • Gift and awards fulfillment
  • ...and more

For the highest standards in fulfillment and friendly service, you’re in the right place.

Pick and pack fulfillment

  • Product fulfillment
  • Marketing or sales kit packaging
  • Promotional product distribution
  • Gifts and awards
  • Training materials
Packages rolling in a shipping department

WAREHOUSING

  • Online order processing
  • Inventory control
  • Returns processing
  • Storing, packing, shipping
Warehousing and packaging section
Boxes awaiting to be shipped
Overhead shot of a very busy warehouse
Stacks of mailers in a truck

Why Partner with PIP

PIP brings more than 60 years of experience to businesses looking for a dependable resource for print, marketing, and brand-building projects. That experience gives us an advantage when fulfillment involves more than placing an off-the-shelf product in a box. We understand how design, printing, promotional products, signage, packaging, inventory, and distribution fit together. Instead of coordinating with separate providers for each stage of a project, you can work with one resource to take your idea from initial planning through production and final delivery.

Our team stays informed about new technologies and marketing innovations, so we can help you find practical ways to improve your fulfillment process. Depending on your program and technology requirements, fulfillment workflows can also be coordinated with online ordering systems and branded customer portals.

We look beyond the standard fulfillment order to understand what you are trying to accomplish. As your fulfillment partner, we provide personalized solutions that will support your business while delivering on service, speed, and quality.

Custom Fulfillment Services We Provide

PIP can tailor fulfillment around the specific materials your business needs to distribute. Our capabilities can support a variety of marketing, sales, employee, and promotional programs.

  • Kitting and box assembly: Combine multiple products or materials into ready-to-ship packages. This can include sales kits, welcome kits, promotional packages, event materials, recurring boxes, or other multi-item shipments.
  • Custom packaging: Turn delivery into another opportunity to reinforce your brand. Depending on your project, packages can incorporate branded materials and organized presentation elements that create a more polished experience when recipients open them.
  • Inserts and personalized collateral: Add brochures, cards, instructions, promotional offers, location-specific materials, or personalized collateral to selected orders. Different inserts can be assigned according to campaign, audience, product, or destination.
  • Integrated print and direct mail: Fulfillment does not have to operate separately from your broader marketing strategy. PIP can help coordinate printed collateral and direct mail with other campaign materials so multiple components work together.

These custom fulfillment services can be adjusted for one-time initiatives, seasonal campaigns, ongoing programs, or recurring distributions.

1
2
3

How Custom Order Fulfillment Works in Our Fulfillment Network

PIP can help manage the full fulfillment process, from receiving an order to picking, packing, and shipping it. Requests may enter the fulfillment network through an online ordering system, automated notification, or email. From there, orders can be reviewed, approved, or routed based on inventory, location, campaign, or other requirements.

Unlike standard pick-pack-ship fulfillment, custom fulfillment services can accommodate requirements such as special packaging, personalized materials, and unique shipping rules.

Onboard Locations and Assign Products

Start by registering participating locations and assigning clear names or identification numbers. Products can then be mapped by SKU and assigned to specific offices, franchises, customer groups, or campaigns. Consistent naming conventions make orders easier to track and manage.

Process and Route Fulfillment Requests

Fulfillment requests can be received through automated integrations or email-based workflows. Orders may be accepted, held, rejected, or redirected according to established rules. 

Maintain Inventory Visibility

Regular inventory updates help keep stock information accurate. Businesses can establish backup inventory locations for urgent orders and use dashboards or reports to monitor quantities, order activity, and products that may need replenishment.

1
2
3

Frequently Asked Questions About Custom Fulfillment Services

What is a fulfillment service?

A fulfillment service handles activities associated with preparing and distributing orders or materials. Services can include inventory storage, order processing, picking and packing, kitting, shipping, returns, and reporting. Custom fulfillment adds specialized workflows, packaging, assembly, personalization, or distribution requirements to the standard process.

How do I assign products to a custom fulfillment program?

Products are typically identified using SKUs or another consistent naming system. Those products can then be assigned to specific locations, customer groups, campaigns, or ordering programs. PIP can work with you to organize products and establish a process that makes fulfillment requests easier to manage.

When does custom order fulfillment become necessary?

Custom order fulfillment can be useful when your orders require more than straightforward picking and shipping. For example, you may need it when assembling sales kits, adding personalized collateral, using branded packaging, distributing different materials to different locations, or coordinating recurring campaigns. It can also benefit businesses whose internal teams are spending too much time managing fulfillment.

How do returns affect inventory and invoicing?

The way a return affects inventory and invoicing depends on the program, the condition of the returned materials, and any handling requirements. Establishing clear return procedures at the beginning of a fulfillment program helps keep inventory records and costs easier to track.

1
2
3

Simplify Fulfillment with PIP

Your fulfillment process should make it easier to grow your business. If your current process is taking too long, PIP can help. We can develop a fulfillment solution around your specific needs, whether you need to distribute marketing materials or assemble sales kits.

Our custom fulfillment services give you the flexibility to manage projects that go beyond basic pick, pack, and ship. We can help coordinate printing, packaging, storage, order processing, and distribution so your materials move efficiently from production to their destination.

Ready to make fulfillment easier? Request a quote from PIP today and discover how our custom fulfillment services can help you save time, streamline distribution, and keep your marketing materials moving.

Customer Reviews

Average:
4.9 of 5 stars
Review us on Google

Sean Hogue

Great local small business! Went in for help with a quick print job. They did an amazing job and even arranged for me to still be able to pick it up after hours. Will definitely be back! Thank you for your amazing service!

mohamed sharkawy

They are professional, friendly. printing was top quality and fast.

Turner Makepeace

Medlin-Davis Cleaners has used PIP Printing for years and they do a wonderful job! Arrynn is very responsive and a pleasure to work with.

Jeff Zabawa

I needed custom membership type business cards as a going away present for a friend. They helped to design based on my basic drawing and idea. The design turned out great and the time to print was awesome as I needed them in less than a week. My job was very small (about 30 cards) but they treated it the same as a large one. Very professional, quick and great end product. In addition for everything that they did the cost was very reasonable. If I need custom printing will go back there again.

Jenne Kendziora- Raleigh, North Carolina

PIP has been my go to printer for years. Providing quality printing jobs, fast turn around, and the KINDEST customer service (thank you Arrynn), I love working with them and they have become an extension of my business!

Arianne Woodall

Huge shoutout to PIP Printing! I ordered a 24x18 yard sign and they absolutely nailed it, great print quality and super fast turnaround! Couldn’t be happier with how it turned out, and just in time for our fundraiser last weekend!

Lauren Ingall

We love working with PIP printing! We have been working with them for over 10 years. They help us out with business forms that require adding of serial numbers - so many details to manage - and they do it well. Very professional and responsive staff. Check out their services.

Jill Creech

Arrynn Gonzalez and her team did an amazing print job for our needs. Great prices, service and prompt. Thank you!

Jerry Causey

I went in to their office and wanted help with creating a celebration poster for a special occasion. They created the poster from my description and after a couple of revisions we had the finished product which was great. If you have a design need followed by the printing I would highly recommend them.

Van Giersch

This PIP has printed Christmas and other cards for me for several years..they do very high quality work and are the best people to work with. I highly recommend them and have to friends who have had the same experience.

Lisa Betts

Reached out to PIP with a short notice, but ongoing print request. They have been wonderful to work with. Very efficient and wonderful communication.

Tricia Willoughby

PIP is a professional printer offering top quality products. Arryn is so helpful with layout and design. They have turned around (late) printing orders so quickly! I’ve worked with them on wedding programs, calling cards, note cards, invitations and Christmas cards for years! Highly recommend PIP.

Calvin Kirven

Fantastic service each and every time. Attention to detail and service beyond our expectation. PIP is my "go to" for quality print work.

Keith Medlin

We had playbills for Enloe HS Theatre printed through PIP, and they were FANTASTIC. It was a pleasure working with Arrynn and the team. Outstanding communication and a top-notch product that will be a keepsake for our performers and families for years to come. Thank you for helping us bring this project to life!

M H

I come in only once a year with a very small project, yet they treat me like a VIP. I get exactly what I want at a fair price. (*Much* better than my experience with FedEx/Kinko's with the same project.) Now if I ever have a bigger job to print, I know I'll be bringing it to PIP.

Ashish Patel

Excellent Quality & Service. PIP Raleigh crew treats customers projects like their own.

Kristie Le

Print quality and service is top notch! I love having someone local that is reliable to work with. Will continue going to them for my marketing needs.

Kayle Cade

They always do a great job--quality printing with a very fast turnaround time! Highly recommend!

Doug White

The printing was excellent, bound and quick turn around. The staff was courteous and I will use these services again! Vickie White

Todd McClung

Extra stars to PIP!! Been doing business with them for over 16 years. Always quick and professional. Best around!

maggie Pate

Really excellent work. Fast, efficient, great pricing, quality work. I will always use them for my larger printings going forward.

Alison Talley

Such a GREAT company! Love working with these folk over and over again. Very reliable, professional, thoughtful, creative, personable, and kind. You cannot ask for more. They do a great job and always make sure the finished product is just as you wish for it to be.

Lynn Titchener

Hands down, PIP Printing and ARRYNN rock the block ! I would not trust my business to any other printer. Arrynn turns my art into keepsakes as no other could /can do ! By far, PIP is the best in all categories : timely work, fastidious care and attention, and the friendliest faces in town ! Love this place !

Mary Ellen Potanovic

As Always ~ Arrynn & Pip Printing did an EXCELLENT job for us! We ordered two signature stamps and they both came out great and we highly recommend Pip Printing! Thank you again Arrynn!

Geneva Vick

The printing of the AARP Chapter #3689 Chronicle was great. The members were very pleased how bright the colors were. You do great work.

Ana Pugatch

Arrynn and the PIP team did an outstanding job for our organization. We appreciated their timely communication, exceptionally reasonable prices, and friendly demeanor. We look forward to doing business with them again in the future!

C H

Love working with Arrynn and the team at PIP Printing. They are fast and very reasonably priced, and communicate well. I've used them for professional printing and logo design as well. Love them!

Beth Lewis

Best printing place in the Triangle! They are fast, efficient, and pay close attention to detail. They are also extremely communicative, helpful, and fairly priced. I won't go anywhere else for my printing needs.

Jen Joyner

I LOVE Pip Printing! They are always so helpful, fast and professional! I have used them for work orders as well as personal projects I need printed! It's so nice to know exactly where to go when I need something printed!

Talia Alley

We love PIP! We use them for all of our printing needs at Relevate Real Estate. They are wonderful to work with and do an amazing job!

Jenna Wilson

When I needed to print some full-color glossy bookmarks for my Bible study group my first thought was Vista Prints, but the shipping put me way over budget. It was the same story all over the web, then I remembered seeing PIP's logo at an event. I'm so glad I found them! They're customer support is prompt, professional, and friendly; I stayed within my budget and timeframe for the project; and the bookmarks are beautiful! I couldn't be more pleased! Next time I need print media, I'll go straight to PIP.

Ousman Jallow

Great price and services. Willing to print sample copy for free. Especially if arryn is available. Communicates great and timely. Highly recommended! You can beat their price

Jane Patterson

Fast, friendly, great quality printing. They did a great job with my business cards. Shop local, save time and money on postage, skip Vistaprint and have your printing done here.

Michael Burbage

They do a great job on all the materials I need for my small restaurant. Menus, poster, cookbooks, etc. Prices are reasonable as well. They also can print small amounts if you need them.

Brettany Smith

Our Firm has been using PIP Printing for several years. They are always very responsive in meeting our printing needs and are cost effective. I have found the PIP Team to be professional and friendly.

Kelly Broad

We have worked with PIP Printing for over a year now, and have had countless items printed. They are an absolute JOY to work with! They are responsive over email, have unbelievable customer service, affordable printing and are flexible with timelines. The BEST printer in the Triangle! We'll work with them for years to come.

Kelly Burns

My company has worked with the PIP team in Raleigh for several years. They are absolutely AMAZING! They consistently produce high-quality work and have always accommodated us when we have last minute or rush orders (which is often!). Very personable and quick to respond, I love working with them. Thanks Arrynn and team :)

PIP Raleigh

7209 Creedmoor Road
Suite 103
Raleigh, NC 27613-1625

Business Hours

  • Monday: 9:00 AM - 5:00 PM
  • Tuesday: 9:00 AM - 5:00 PM
  • Wednesday: 9:00 AM - 5:00 PM
  • Thursday: 9:00 AM - 5:00 PM
  • Friday: 9:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
Raleigh North Carolina Location