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PIP Terms & Conditions

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY.  YOUR CONTINUED USE OF THIS SITE WILL INDICATE YOUR ACCEPTANCE TO BE BOUND BY THESE TERMS AND CONDITIONS.  IF YOU DO NOT AGREE TO BE BOUND, PROMPTLY EXIT THIS SITE. 

Welcome to the PIP website available at www.pip.com and at other uniform resource locators and the related or linked web pages of our PIP Centers. In these Terms and Conditions, You are referred to as "You" "Your(s)" “Yourself” or "User."

1. Site Content and Purpose

This Site is for marketing purposes only and provided for the use of consumers to interact with PIP and/or PIP franchised locations and may not be used by You, or any other person or entity, for any other purpose. This Site should not be considered or relied on by You as a statement or claim by PIP, or its franchisees, implied or otherwise, of a representation, guaranty or warranty of the availability or quality of any product(s) or service(s).   

2. PIP Centers

PIP, an operating company of Franchise Services, franchises PIP Centers. PIP Centers provide customers with a wide variety of printing, copying, signage and marketing products and services (collectively, the "Services").  All PIP Centers are independently owned and operated franchised locations. None of them are owned, operated or controlled by PIP Products and services vary by PIP Center location.  

PIP does not provide quotes, services or related products. All quotes, services and products are provided by PIP Centers. Although PIP may host, develop, maintain or operate certain websites or web pages on behalf of the PIP Centers, the PIP Centers operate as separate legal entities under franchise agreements between them and PIP They are not PIP’s agents or employees. They do not have any right to speak for PIP, or on our behalf, or bind PIP to any contracts or obligations. PIP, is not responsible for any acts or omissions of PIP Centers, including, without limitation, in connection with their provision of quotes or fulfillment of services or related products placed by You through any PIP Center Site or other website, or PIP Center location.  

3. Registration on PIP.com

You may choose to register Your email on www.pip.com to subscribe, download and access interactive features such as our whitepapers, enewsletter or our blog. The availability of these services varies by country. In the future, PIP may add other features that may be accessed through www.pip.com.  In such event, previously registered users will not be required to re-register. 

4. Request-A-Quote/Send-A-File

You may choose to register your information on www.pip.com to Request-A-Quote or Send-A-File to a PIP Center.  Such information may include your name, address, company, email, telephone number and files that you upload or otherwise submit to the Site (“Materials”).  This information and Materials are relayed to the specific PIP Center you requested for response.  The Materials are not maintained or responded to by PIP Neither PIP nor any PIP Center supervises the uploading of any User-provided Materials to this site, although we reserve the right to do so. You agree, represent and warrant that in using the Services, You will not upload, submit or otherwise transmit to PIP, or any PIP Center any Materials that violate any applicable Federal, state or local laws, including, but not limited, to the following: 

  • Materials that are unlawful, threatening, abusive, defamatory, obscene or which invade another person's privacy or further the commission or concealment of a crime. 
  • Materials that contain protected data, specifically, sensitive personally identifiable information (PII) that could result in harm to individuals if their privacy is breached. This includes, but is not limited to, credit card information, financial data, social security numbers, passport or medical information. THE DATA RELAYED TO PIP CENTERS IS NOT ENCRYPTED. 
  • Materials that are not lawfully Yours to transmit. 
  • Materials that are the subject of, or which infringe upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right or other intellectual property right of another person or entity. 
  • Materials containing software viruses or other harmful computer code, or Materials that in any way interfere with or disrupt the Services or any servers or networks connected to or used with the Services. 

PIP, and PIP Centers do not claim any ownership in any Materials that You upload to the Site.  PIP, and PIP Centers retain their rights in and to the content that is present on the site or Materials that may be created and/or supplied by or for PIP, or a PIP Center. 

You also warrant and confirm that You own the copyright or have permission to copy any documents or Materials You submit online for printing or processing, and agree to defend, indemnify and hold PIP, and PIP Centers, their parents, subsidiary companies and their respective officers, directors, agents and employees, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney fees incurred by PIP, and any PIP Center in defending against such suit, demand or claim.   

5. No Unlawful or Prohibited Purpose

As a condition of Your use of this Site, You warrant to PIP that You will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions.  

6. Links to Sites

This Site may contain links to sites that are owned, operated and maintained by third parties which are provided as a convenience to You. These linked sites are not under the control of PIP, and PIP is not responsible for the accuracy of the content on such sites or the privacy practices of such sites. PIP does not monitor nor review the content of such sites, and You expressly understand that Your access by link to such sites is at Your own risk. PIP makes no representations whatsoever about any other website that You may access though this Site. When You access a non-PIP website, please understand that it is independent from PIP, and that PIP has no control over the content on that Website. In addition, a hyperlink to a non-PIP website does not mean that PIP endorses or accepts any responsibility for the content, or the use, of the linked site. It is up to You to take precautions to ensure that whatever You select for Your use or download is free of such items as viruses, worms, trojan horses, ransomware and other items of a destructive nature.   

7. Patent

Certain functionality provided via this Site may be covered by U.S. Patent 5,930,474. Under License.   

8. Copyright

All content included on this Site, including without limitation, text, graphics, logos, trademarks, trade names, button icons, images, pre-designed templates, sounds, software, processing and other functionality, and all other material placed by PIP (collectively called the "Content"), and the collection, arrangement and assembly of the Content, is the property of or licensed by PIP or its suppliers and service providers and is protected by U.S. and international copyright laws. No portion of the materials on these pages may be reprinted, republished, modified, or distributed in any form without the express written permission of PIP Users do not receive any copyright in or to the Content itself. No interest in the Content, whether in whole or in part, may be sold, assigned, encumbered, licensed or otherwise transferred by You or any third parties. Neither Your use of the Content nor the creation of products or materials using such Content create joint authorship, joint ownership or "works made for hire" with PIP in or regarding such Content. 

9. Trademarks

All service marks, trademarks, trade name, trade dress and other indicia of source used herein and otherwise by PIP (collectively called the "Marks") are proprietary to PIP or other respective owners that have granted PIP the right and license to use such Marks. Users do not receive any trademark rights or any other rights in or to the Marks. Users do not receive any trademark rights in or to the Content. 

“PIP”, “PIP Printing and Marketing Services,” “MarketingTango The Rhythm of Integrated Marketing” and “More Ways to Grow Your Business” are registered trademarks of PIP, and proprietary marks of Franchise Services. Any other trade names or trademarks are the property of their respective owners and are used by permission. 

10. Limitations and Disclaimers

Although PIP attempts to ensure the integrity and accurateness of the Site, it makes no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the Site could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform PIP so that it can be corrected.  

THE INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS CONTAINED ON THE PIP WEBSITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. USE OF THE INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS ON THIS SITE IS AT THE USER'S SOLE RISK. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND HYPERLINKED WEBSITES. 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIP  DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, CONTENT, SERVICES, PRODUCTS AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, PIP  DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION, CONTENT, PRODUCTS OR MATERIALS ACCESSIBLE VIA THIS SITE ARE ACCURATE, COMPLETE OR CURRENT, OR WILL MEET ANY USER'S REQUIREMENTS OR WILL BE TIMELY, UNINTERRUPTED, SECURE, OR ERROR-FREE. 

NEITHER PIP, NOR ITS PARENT OR ANY OF ITS AFFILIATES, SUBSIDIARIES, SUPPLIERS, FRANCHISEES OR SERVICE PROVIDERS IN ANY EVENT WILL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT, SPECIAL CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR OTHER INDIRECT DAMAGES UNDER ANY THEORY OF LAW (I) ARISING OUT OF USER'S USE OF THIS WEBSITE IN ANY MANNER; (II) FOR ANY ERRORS IN THE INFORMATION, CONTENT, SERVICES, PRODUCTS OR MATERIALS ON THIS SITE; (III) FOR THE PROVISION OR USE OF ANY INFORMATION, CONTENT, SERVICES, PRODUCTS OR MATERIALS VIA THIS WEBSITE; (IV) FOR ANY NONDELIVERY, MISDELIVERY, LATE DELIVERY,  INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, BUSINESS, DATA OR USER-PROVIDED MATERIALS, EVEN IF YOU HAVE ADVISED PIP OF THE POSSIBILITY OF SUCH DAMAGES. 

ANY CLAIM SHOULD BE RESOLVED BY CONTACTING THE PIP FRANCHISED LOCATION.  PERFORMANCE BY A FRANCHISED PIP CENTER LOCATION WILL NOT CAUSE PIP, TO BE DEEMED YOUR, THE PIP FRANCHISED LOCATION, OR ANYONE’S, AGENT FOR ANY PURPOSE. 

11. Indemnification

You agree to indemnify, defend and hold PIP, its officers, directors, employees, owners, agents, affiliates, subsidiaries, suppliers, franchisees and representatives harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that arise directly or indirectly from; (a) Your breach of any provision of these Terms & Conditions; (b) any allegation that any Materials You provided constitute Infringing Materials; or (c) transmission of sensitive PII; or (d) any of Your activities conducted in connection with this Site. 

12. Confidential and Proprietary Information

PIP does not want to receive confidential or proprietary information from You through the Site. Please note that any information or Materials sent to PIP, through the Site will be deemed NOT to be confidential. By sending PIP any information or Materials, You grant PIP an unrestricted, irrevocable, world-wide, royalty free license to use, reproduce, display, perform, modify, transmit, and distribute those Materials or information, and You also agree that PIP is free to use any ideas, concepts, know-how, or techniques that You send us for any purpose. 

13. Site Updates

PIP reserves the right to make modifications, alterations or updates to this Site and these Terms & Conditions at any time and without notice to Users. You accept the affirmative obligation to periodically review whether or not these Terms and Conditions have changed, and Your continued use of this Site shall be deemed an acceptance and agreement to be bound by such modifications, alterations or updates. 

14. Applicable Law & Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California, without giving effect to any principles or conflicts of law. You hereby agree that any dispute concerning these Terms & Conditions or other uses of this Site shall be submitted to and determined in binding arbitration under the Rules for Commercial Arbitration of the American Arbitration Association in Orange County, California. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. 1 et seq. 

The arbitration shall be conducted by a single neutral arbitrator. The decision rendered by the arbitrator shall be final and binding upon the parties and may be entered as a judgment in, and enforced by, any court of competent jurisdiction. In any action regarding these Terms and Conditions, the prevailing party will be entitled to reasonable costs and attorney's fees. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect. These Terms and Conditions are not governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is expressly excluded.   

15. No Relationship

The use of this Site creates no relationship, contractual or otherwise, between You and PIP, or any PIP Center location or franchisee, or any other entity, supplier or service provider. 

16.  Privacy Policy

Access the PIP Privacy Policy.


 

PIP Privacy Policy

Effective date: February 25, 2025. Last updated: April 8, 2025

Welcome to the PIP® website available at www.pip.com and at other uniform resource locators, including related or linked web pages of our PIP® businesses (our “Site”). In this Privacy Policy, you are referred to as "You" "Your(s)" “Yourself” or "User." Also, “PIP” refers collectively to PIP, its employees, and its parent company, Franchise Services, and its employees, the PIP system as utilized by you, as well as references to “us” and “we” and “our.”
 
 By interacting with our Site and engaging with us for services, you agree that your personal information will be handled as described in this Privacy Policy.
 
This Privacy Policy is an important document that explains how we address some of our legal obligations, and your related legal rights, involving personal information.

Scope of Policy

This Policy describes our personal information practices regarding the following groups of individuals:

  • Website visitors
  • Individuals interested in franchise opportunities
  • Franchise clients
  • Prospective customers of franchise clients

Information Collection

We may collect personally identifiable information (“personal information”) that may include, but is not limited to:

  • Identifiers, such as name, e-mail address, telephone number and/or any other identifier by which you may be contacted online or offline.
  • Personal information categories in the California Customer Records statute, such as financial information, including bank account number, account number, credit card, number, debit card number, or any other financial information, employment history and employment.
  • Commercial information, such as the franchise or services you choose.
  • Information about your internet activity, such as the equipment you use to access our Site and usage details.
  • Professional or employment-related information, such as your job title or type and current or past job history.
  • Inferences drawn from other personal information, such as what types of services you may be interested in using.
  • Sensitive personal information, such as your username and password to access your account with us.

You may still access and use our Site and services if you choose not to provide us with any of the above information, but some of our Site features and services may not be available to you and may not be as accurate or complete.
 We collect this personal information from you in the following ways:

  • You voluntarily provide it to us, for example by filling out forms. 
  • We collect it through automated/technical means, for example by observing your interactions with our Site.
  • We collect it from publicly available sources, or we obtain it from third party partners.

Information You Provide to us Directly

 This includes information that you provide by signing up for an account through our Site or through forms you submit to us. It also includes records and copies of your correspondence (including email addresses), if you contact us, your responses to surveys that we might ask you to complete for research purposes, details of transactions you carry out through our Site or any of our services, and your search queries on the Site.

Information We Collect Through Automatic Data Collection Technologies

 As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.  This includes details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. It also contains information about your computer and internet connection, including your IP address, operating system, and browser type.

 We also log the information generated in the course of using our Site, such as mouse movements, clicks, text entered, how long you spent on a page, where you moved on the page, and other details of your actions on our site through cookies and session replay technologies. This information may be shared with third parties to analyze the data collected on our behalf. These cookies are managed by us and other service providers to inform, optimize, and publish ads based on your prior visits to our Site. You may choose to deactivate cookies through your web browser or you may also opt out on of cookies by clicking the cookiebot circle in the lower left hand of the browser window and withdrawing or changing your consent.

cookies

 We may enter contracts with third-party service providers that support our business and provide us with analytics used to support marketing efforts, including information, reports, and analysis about the usage, general location information, and browsing patterns of users of the Site and Services.

The technologies we may use for automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).

Information from Third Parties

 PIP occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings, which we believe to be of value to our users. In order to do this, we may enhance or merge the information we collect on the Site with data from third parties for purposes of marketing products or services to users.

How We Use your Information

For the most part, we use, store and process your information to provide you with our services, or to find ways to improve our services. For example, we use information that we collect about you or that you provide to us, as follows:
 All categories of personal information are collected:

  • To provide you the services you request, including to provide you with franchise opportunities or to evaluate your ability to maintain a franchise opportunity
  • To have and enable both affiliates and non-affiliated third parties to provide additional services to you.
  • To operate, maintain and improve the services we provide and create new features and functionality.
  • For fraud detection and information security.

Internet activity is also collected:

  • To understand and analyze usage trends and preferences of our users across different devices.
  • We may also use information collected automatically from you to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the services; (b) pre-fill forms; (c) provide customized advertisements, content, and information across your devices; (d) monitor and analyze the effectiveness of services and third-party marketing activities; (e) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (f) track your entries, submissions, and status in any promotions or other activities.

Identifiers, like your email address or other identifiers are also collected:

  • (a) to contact you for administrative purposes such as customer service and (b) to send you promotional materials, offers, and/or messages related to the services and the activities of affiliates and third parties we work with. Generally, you can opt out of receiving promotional communications, through links provided in the messages, or by contacting us directly at help@pip.com.

SMS Messaging Privacy Policy

  • Notwithstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.
  • PIP collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.
    We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. 
  • Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes, and exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
  • You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

How We Share Your Information

 We may disclose all categories of personal information that we collect, or you provide, as well as information that you provide to us about third parties, as described in this Policy:

  • To our subsidiaries and affiliates.
  • To other service providers and third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION below.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may disclose your information in connection with providing the services and the operation of our business. For example, we may share identifiers, such as name, email, address and other identifying information, with both affiliates and nonaffiliated third-party service providers to verify your identity in connection with your use of certain aspects of the services.
 
 We may share identifiers collected directly from you with both affiliates and nonaffiliated third-party partners or third-party service providers in connection with your use of specific aspects of the services.
 
 We may share internet activity and automatically collected information, such as IP address and clickstream data as well as de-identified information, with advertising partners, research and development partners, and nonaffiliated third-party partners.
 
 We may share your information with third-party service providers to support our internal and business operations. In such cases, service providers may use the information only as necessary to provide the services to us and are contractually required to keep your information confidential and secure. For example:

  • For website, application development, hosting, data storage, maintenance, and other services for us.
  • For internal marketing, delivery of emails, including promotional, marketing and transactional materials, delivery of other promotional materials, including via postal mailers, SMS and text messaging, and online and social media promotions and advertising.
  • For fraud prevention and security purposes.

We may share de-identified and/or aggregate analytics with third-party partners about how users interact with our services, including usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the service.
 
 We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement activity.
 
 If you submit a request for information about franchise services or otherwise use our or request our services, you consent to the disclosure of your information to affiliates and third parties in order for us to carry out your request. The collection and use of your information by third parties is subject to each third party’s specific privacy policy and terms of use.
 
 You may, of course, decline to share certain information with us, in which case we may not be able to provide you with some of the features and functionality of the services.
 
 We will not share SMS opt-in consent or phone numbers for SMS purposes with third parties or affiliates for marketing purposes.
 
 We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third-party during negotiations of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

Third Party Use of Cookies & Other Tracking Technologies

 Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, financial service providers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION below.

Choices about How We Use & Disclose your Information

 We strive to provide you with choices regarding the information you provide to us and that we collect. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

 Promotional Offers from Us or our Partners; Disclosure of Your Information for Third-Party Advertising. If you do not wish to have your email address/contact information used to promote our own, affiliates or third parties’ products or services or do not want us to share your information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to help@pip.com. If we have sent you a promotional email, you use the “Unsubscribe” link in the email to opt-out of such communications.

 Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to help@pip.com. You may opt-out on of advertising online in 2 ways:

  You may decline consent when first entering the site within the cookie banner by hitting 'DENY' or by clicking the cookiebot circle in the lower left hand of the browser window and withdrawing or changing your consent:

These third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from Google by visiting https://adssettings.google.com/authenticated and from members of the Network Advertising Initiative (“NAI”) by visiting the NAI’s website.

 Residents of certain states may have additional personal information rights and choices. Please see the section State Privacy Rights below for more information.

Accessing & Correcting Your Information

  You may send us an email at help@pip.com to request access to, correct or delete any personal information we may hold, subject to certain exceptions. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

State Privacy Rights

 As residents of certain states, you may have additional rights and choices regarding your personal information as described below.

Right to Know/Access: You may have the right to send us a verifiable request asking that we disclose to you the categories or specific pieces of personal information we have collected, used, disclosed and sold about you.

Right to Request Deletion: You may have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Correction: You may have the right to request that we correct any inaccurate personal information we may hold about you. We will use commercially reasonable efforts to correct inaccurate personal information, taking into account the nature of the personal information and the purpose for our processing.

Right to Opt-Out of Sale/Sharing/Targeted Advertising: As described above, we use cookies and other tracking technologies to collect and disclose your personal information directly from your browser or device when you visit or interact with our Service or otherwise engage with us online. In some cases, we may upload personal information to certain of these partners for targeted advertising or analytics purposes. This is considered the “sales” or “sharing” of personal information under certain applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA).

Right to Appeal: You may have the right to request an appeal of a decision regarding your privacy rights.

Exercise State Privacy Rights: To exercise the rights described above, please submit a request to us by one of the following methods:

  • Send an email to help@pip.com;
  • Call us at 1-800-894-7498;
  • To opt-out of the sale or sharing of your personal information as those terms are defined under state privacy laws (targeted advertising), you may decline consent when first entering the site within the cookie banner by hitting 'DENY' or by clicking the cookiebot circle in the lower left hand of the browser window and withdrawing or changing your consent.

Button Click

Verifying Requests: We may need to verify your identity before processing your request. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. To designate an authorized agent to make a request on your behalf, please provide us with a power of attorney or other legally binding written document signed by you and identifying your agent. We may also verify the identity of your designated agent.
 
Non-Discrimination: We will not discriminate against you for exercising any of your rights.
 
Sensitive Personal Information: Certain data elements we collect and use to provide the Service may be deemed "sensitive personal information" under the law. These include your username and password to access your account with us. We do not use or disclose such sensitive personal information to “infer” characteristics as defined under applicable law, such as the CCPA, or for any purpose other than that which is necessary to provide the Service (as specified in the CCPA).
 
California’s Shine the Light Law: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to help@pip.com.

Co-Branded & Third-Party Websites

We may monitor traffic patterns on the Site and gather broad demographic information for aggregate use to analyze trends and administer the Site to improve its layout and design and to permit Site personalization and streamlining to create the best Site experience we can for our users. To perform analysis permitting such personalization and improvement of site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.
 
 Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.
 
 We may provide personal identifying and account information in special cases such as enforcement of our Website Terms and Conditions of Use (“Terms of Use”), or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.
 
Our Site may also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here at www.pip.com. A co-branded site is a website, usually operated by a third-party, and displaying that third-party's name along with the PIP name and logo. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this privacy statement applies solely to information collected by PIP on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other websites, uses of the information collected by other websites, or the content of those other websites.

Your Consent & Your Rights

By using our Site, you agree to the terms and conditions set forth in this Privacy Policy and our Terms of Use INCLUDING ALL LIMITATIONS AND DISCLAIMERS PROVISIONS which are an integral part hereof and you consent to the collection and use of this information by PIP as disclosed in this Privacy Policy. We may revise this Privacy Policy or the Terms of Use at any time by updating these postings. By using this Site, you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Terms of Use page to determine the then current policies applicable to users of the Site.

Security Information & Your Rights

We take appropriate precautions to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line. Only those of our employees who need the information to perform a specific function are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

Surveys or Contests

From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name, email, telephone number and shipping address) and demographic information (such as ZIP code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.

Children's On-Line Privacy

We do not knowingly collect any personal information from children under the age of 13. If a child under the age of 13 has provided www.pip.com with personal information, we ask that a parent or guardian contact us immediately and we will delete the information pertaining to the child from our records.

Contact Us

If you have any questions about our privacy practices or if you would like to exercise any rights, you may contact us by e-mailing us at help@pip.com, calling us at 949-582-6300, or writing to us at:
 
Attn: Webmaster – Privacy Policy
 PIP
 26722 Plaza
 Mission Viejo, CA 92691