side by side with dedicated outside sales representative.
customers at the front counter, over the telephone and the Internet. Help the
customer by identifying the services and products that best meet their needs while
maintaining profitability for the company.
that all their requirements are met.
the company by conveying expertise in our services and capabilities.
assigned sales representative by completing estimates, processing orders and
dealing directly with customers.
utilize the computerized pricing/estimating program.
routine questions and requests by customers when outside sales representative is
with production department to assure projects are completed in a timely manner.
systems and procedures according to the Production Management Manual.
with customer complaints and concerns, facilitating satisfactory resolution as
quickly as possible.
of one year in sales or customer service, preferably in the graphics arts
skills in communication, both in person and over the phone.
with computers and new technology.
aptitude for problem solving, attention to detail and an eye for color and
to move about freely through the center in order to work with other team
members whenever necessary.
to ink and chemical fumes, and airborne particles such as paper dust and drying
can be loud sporadically. Subject
to frequent priority changes where a fast-pace and short notice occur
must represent the company image at all times.
salary $14 - $15 an hour, depending on experience, plus small commission